ELearning Library

8D Problem Solving


Title: 8D Problem Solving
Course Type: Self Paced
Estimated time to complete: 2 Hours

Price: $99.00

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This course describes a problem solving methodology for product and process improvements that emphasizes team synergy. The tools and techniques discussed in this course will help your company achieve a level of quality and productivity that will delight your customers and allow you to satisfy increased workloads more efficiently.

8D Steps

8D What Where and How


Course Outline

  • 8D Definition
  • Overview of Steps
  • D1 - Select the Team
    • Project Charter
  • D2 - Describe the Problem
    • Problem Statement
    • Gage R&R Study
    • Is/Is Not
    • Customer Surveys/Interviews
    • More Tools
  • D3 - Interim Containment
    • Physical & Electonic Containment
  • D4 - Root Causes
    • Cause and Effect
    • 5 Whys
    • Multi-Vari Analysis
    • Components Search
    • Paired Comparisons
    • FMEA
    • Concentration Diagram
    • DOE
  • D5 - Identify Corrective Actions
    • Capability Study
    • Mistake Proofing
  • D6 - Implement Corrective Actions
    • PDCA
  • D7 - Prevent Recurrence
  • D8 - Recognize Team
  • Case Study
  • Conclusion

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